essayget User Privacy Policy

Last updated: July 3, 2024

Shanghai Chaonianlun Network Information Technology Co., Ltd. and the essayget product team (hereinafter referred to as 'we') are deeply aware of the importance of personal information to you, and will do our best to protect the security and reliability of your personal information. We are committed to maintaining your trust in us, adhering to the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of minimum necessity, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc. At the same time, we promise that we will adopt corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry. Therefore, we hope that you can carefully read, based on your full understanding, make your true meaning clear in a definite way, and express your approval.

Protecting your user personal information, especially privacy information, is a fundamental principle of essayget and its affiliated companies. Essayget and its affiliated companies will collect, use, store, manage, and protect your user personal information in accordance with the relevant laws and regulations of the People's Republic of China on the protection of personal information, personal information protection standards, and the provisions of this agreement, the 'essayget Privacy Policy,' and other documents; If you have any questions about all or part of the 'essayget Privacy Policy,' you can contact us through any contact information published by essayget.

Before using our product (or service), please carefully read and fully understand this policy and choose whether to agree to the contents of this policy. If you have clearly indicated that you do not agree to this policy, we will not process your personal information in accordance with the provisions of this policy in terms of collection, storage, etc., but please be aware that this will affect your normal use of our products and/or services; If you use or continue to use our products and/or services, or after we update this privacy policy (we will provide prompts with each update) choose "I have read and agree" or register, fill in information, continue to use our products/services, etc., it will be deemed that you agree to this privacy policy and its updated content, and agree to authorize us to collect, process, and protect your information in accordance with this privacy policy. Among them, we have highlighted in bold the terms that may have a significant impact on your rights. Please pay special attention to them.

If you do not have full capacity for civil conduct, please read this privacy policy carefully with the accompaniment of your guardian, fully understand it, and obtain the consent of your guardian before using our services or providing information to us; In particular, if you are a child, we will provide a higher level of personal information protection for children. Please children and guardians carefully review the 'Essayget Children's Personal Information Protection Rules' and let the guardian decide whether to agree.

 

# To Minors

1. Our company attaches great importance to the protection of personal information of minors. If you are under 18 years old, please strengthen your personal protection awareness and handle it carefully when filling out personal information. Please read this privacy policy carefully with the accompaniment of your guardian, fully understand it, and obtain the consent of your guardian before using our services or providing information to us; In particular, if you are a child, we will provide a higher level of personal information protection for children. Please children and guardians refer to the 'essayget Children's Personal Information Protection Rules' for details and let the guardians decide whether to agree; If you have not obtained the consent of the guardian, the guardian can notify us through the customer service contact information published by our company to handle the relevant account. We have the right to restrict the functions and use of the relevant account, including but not limited to browsing, posting information, and interactive communication.

2. Special Reminder

(1) Minors using essayget related services should, under the supervision and guidance of their guardians, learn to use the internet correctly within a reasonable range, avoid being addicted to the virtual online space, and develop good internet habits;

(2) Teenage users must abide by the 'National Youth Internet Civilization Convention';

(3) Be good at online learning, do not browse inappropriate information;

(4) Be honest and friendly in communication, do not insult or deceive others;

(5) Enhance self-protection awareness, do not casually meet online friends;

(6) Maintain network security, do not disrupt network order;

(7) Promote physical and mental health, do not indulge in virtual time and space.

 

# To guardians

1. In order to better protect the privacy rights of minors, our company specifically reminds you to carefully publish content containing materials of minors. Once published, it is deemed that you have obtained the consent of the rights holder to display the portrait, voice, etc. of minors in essayget related services, and allow essayget to use and process such content related to minors in accordance with this agreement.

2. If your ward uses essayget related services, as a guardian, you should guide and supervise the ward's registration and use. If your ward applies for an essayget account, our company will have the right to assume that they have obtained your consent;

3. Your ward may use functions such as purchasing products or services when using essayget related services. As a guardian, please keep your payment device, payment account, and payment password safe to prevent the ward from using purchasing and other consumption functions through your essayget account without your consent.

 

Minors and their guardians understand and acknowledge that if there is a violation of relevant laws and regulations or the content of this agreement during the use of essayget services, you and your guardian will bear all legal responsibilities arising from it in accordance with relevant laws. If you are a guardian, you should choose the teenage mode to use the services provided by our company.

 

Definition

Unless otherwise specified, the terms used in this Privacy Policy generally have the following definitions:

1. Personal Information (from GB/T 35273-2020 "Information Security Technology Personal Information Security Specification"): refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person individually or in combination with other information, or reflect the specific activities of a natural person. The personal information mentioned in this Privacy Policy includes basic information of natural persons (including personal name, date of birth, gender, address, personal phone number, email address), personal identity information (including identity card number), personal biometric information (including fingerprints, facial features), network identity information (including system account, IP address, personal digital certificate, etc.), personal property information (including bank account number, password, transaction and consumption records, virtual currency, virtual transactions, redemption codes and other virtual property information), address book information, personal internet browsing history (including website browsing history, software usage records, list of software in use), personal commonly used device information (including hardware serial number, hardware model, device MAC address, operating system type, software list, unique device identification code), personal location information (including approximate geographic location, precise location information). The specific types of personal information we actually collect are described in the following text.

2. Personal sensitive information (from GB/T 35273-2020 "Information Security Technology Personal Information Security Specification"): refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. The personal sensitive information mentioned in this privacy policy includes your personal financial information, personal identity information, personal biometric information, network identity information, address book information, precise location information, and shipping address. The specific types of personal sensitive information we actually collect are subject to the following text.

3. Device: refers to the device that can be used to access our products and/or services, such as desktop computers, laptops, tablets, or smartphones.

4. Unique Device Identifier (UDID or UUID): refers to a string of characters embedded by the device manufacturer into the device, which can be used to uniquely identify the corresponding device (such as IMEI/android ID/IDFA/OpenUDID/GUID/SIM card IMSI information, etc.). The unique device identifier serves multiple purposes, including providing advertisements when cookies cannot be used (such as in mobile applications).

5. IP Address: Each device connected to the internet is assigned a number, known as an Internet Protocol (IP) address. These numbers are typically assigned based on geographical regions. IP addresses are typically used to identify the location of a device when connected to the Internet.

6. SSL: SSL (Secure Socket Layer), also known as Secure Socket Layer, is a security protocol implemented on the transmission communication protocol (TCP/IP). SSL supports various types of networks and provides three basic security services, all achieved through the use of public key and symmetric key technologies to achieve information confidentiality.

7. Cookie: A cookie is a small file containing a string that is sent, stored on your computer, mobile device, or other device (usually encrypted) when you log in and use a website or other online content. Cookie-like technologies are other technologies that can be used for purposes similar to cookies, such as Web Beacons, Proxies, embedded scripts, etc.

8. Account: When you register an account and provide us with some personal information, you can better use our services. When you visit essayget, the system will use this account information to verify your identity to prevent unauthorized access to your account.

9. Anonymization: It refers to the technical processing of personal information, making it impossible to identify or associate the data subject, and the processed information cannot be restored.

10. De-identification: It refers to the technical processing of personal information, making it impossible to identify or associate the data subject without additional information.

11. Server logs: In general, our servers automatically record the web page requests you make when visiting the website. These 'server logs' typically include your network requests, Internet Protocol address, browser type, browser language, request date and time, and one or more cookies that can uniquely identify your browser.

This 'Privacy Policy' will help you understand how we collect, process, and protect your information; Help you understand the ways to inquire, access, correct, delete, revoke authorization of personal information, and cancel your account. You can understand the key contents of this 'Privacy Policy' through the following summary:

I. How we collect and use your personal information

II. How we use cookies and similar technologies

III. How we share, transfer, disclose your personal information

IV. Our storage and protection of your personal information

V. Your rights

VI. How we handle personal information of minors

VII. How your personal information is transferred globally

VIII. Revision and update of this privacy policy

IX. Contact us

X. Dispute resolution

 

I. How we collect and use your personal information

Personal information refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person. Essayget collects and uses the personal information you actively provide during the use of the service or generated due to the needs of products and/or services in accordance with laws and regulations, as well as the principles of legitimacy, necessity, and necessity. If we intend to use your personal information for other purposes not covered in this privacy policy, or use the information collected for specific purposes for other purposes, we will promptly inform you in a reasonable manner and obtain your consent again before use.
We will only collect and use your personal information in the following scenarios as described in this policy:

1. Register account / Quick login

(1) Mobile phone registration / quick login: When you use mobile phone registration / quick login on essayget, you need to provide your mobile phone number to essayget,  the mobile phone number serves as your initial username, which you can modify in your account management.  During this process, based on our cooperation with the communication operator, with your explicit consent, the operator will send your mobile verification code to us,  to facilitate us in providing you with quick login services;

We collect this type of information in order to: complete the registration process, provide quick login functionality; continuously and stably provide products and/or services exclusive to registered users for you; Manage your account, you can view your favorites, membership management, customer management, device management, etc., and will not lose them due to device changes; protect the security of your account.

You should be aware that we collect this type of information to meet relevant legal requirements and policies. You can refuse to provide it, but if you do, you may not be able to use our phone registration/quick login function, which may affect your use of some basic services exclusive to registered users. However, it will not affect you logging in through other means or browsing the essayget page as a guest. Please consider carefully before providing it.

(2) Login and bind through third-party social accounts: You can use third-party social accounts to log in to essayget. If you decide to authorize the above third-party social account to log in to essayget, the third-party platform will synchronize your avatar, nickname, and identity verification information (specifically based on the personal information authorized by your third-party social platform) to us. You can modify it in the background account management, and it will not be used for other purposes without your consent;

We collect this type of information in order to achieve the login through third-party social accounts on essayget and bind it with essayget user accounts. If you refuse to provide or authorize the login of third-party social accounts, you will not be able to use the third-party social account login and bind essayget account, but it will not affect you to directly register/log in via phone number.  Third-party social account combined with identity verification information is your personal sensitive information, please consider carefully before providing.

2、Product display, personalized recommendations, sending promotional marketing information.

(1)When you become a registered user of essayget, in the process of using our products and/or services, to identify account abnormal status, understand product adaptability, and provide you with more suitable product page display according to your needs, we will collect and store some of your personal information based on your specific operations of using products and/or services. This information includes:

[Log Information]: When you use our services, we may automatically collect detailed usage information about our services as part of network log preservation.  Log information includes your login account, access date and time, IP address, device information, network environment, information of network operators, your browsing history, your download usage records, operating system information, software installation information, search engine marketing information, and any information provided, formed, or retained by you when using our products or services.

Device Information: We may receive and record specific permissions granted by you during software installation and use, including the device name, device model, operating system version, device settings, unique device identifier, device environment, hardware and software characteristics, device location information (including GPS location authorized by you, WLAN access points, Bluetooth and base station sensor information).

The information covered in this scenario/function is necessary information for the basic functions of our products and/or services. If you refuse to provide the above information and/or permissions, you may not be able to use our products and services, but it will not affect your use of other products and services provided by us.  Please note, individual device information and log information cannot identify specific natural person identities. If we combine this type of non-personal information with other information to identify specific natural person identities, or use it in combination with personal information, during the period of combined use, this type of non-personal information will be treated as personal information. Unless you have obtained your authorization or there are other provisions in laws and regulations, we will anonymize and de-identify such personal information.  During the period of combined use, this information will be treated and protected as your personal information in accordance with this privacy policy.

(2) The push function of goods or services is not the basic product and/or service of essayget, but only serves as an additional service provided by essayget to further optimize user experience and better cater to your service needs. In this process, we will collect your browsing and search records, collection information, device information, location information, order information, and phone number.

We may use the combination of the above information to conduct recommendation algorithm modeling, programmatic advertising recommendation algorithm modeling, user behavior analysis and user profiling to help us better understand how you use our products and/or services, maintain and improve our products and/or services, or provide personalized services/targeted push notifications to you, including providing you with relevant personalized information (our personalized information may be made based on automated decision-making mechanisms including information systems and algorithms); We may also send marketing information to you via SMS, in-app push notifications based on feature tags, and provide or promote goods and services, including: function update reminder services, product/service new release reminder services, application software and services, and other social information services; and third-party goods and services, including: internet services, logistics services, advertising services, and other goods and services that we believe may be relevant to you.

If you do not agree to authorize us to collect the above information, it will not affect your use of essayget's basic products and services. If you do not wish to use such personalized recommendation services, you can voluntarily close them in the following ways: you can directly click the close button of the push content to close it; you can reply to the SMS prompt to unsubscribe and close our SMS push.

3. Sharing Function

When you are using some of our products and/or services, in addition to registering and logging into your account, you may actively share and communicate to generate interactive information. We will automatically collect the above information and display your nickname, avatar, and shared information content. In particular, the sharing function is based on your explicit authorization, we will wake up your social platform and its account, you can decide to use your social platform for sharing pictures and links, this function is developed based on the third-party software development kit we have integrated. If you refuse to wake up this function, you will not be able to use the sharing function, but it will not affect the normal use of other functions .

We collect the above information to achieve the functions we have. If you do not agree to our collection of the above information, you will not be able to use some products and/or services that include interactive functions, but it will not affect your use of other products and services provided by us.

In particular, please be aware that  during the interactive sharing process, please protect your personal information properly, avoid disclosing your personal privacy, and consider more carefully whether to disclose or even publicly share your personal information when using our services. If you find that your personal information is leaked or the content you provide involves the personal information or privacy of others, especially if there is any abnormality in your account, please contact the official customer service of essayget immediately so that we can take timely measures.

4. Commodity Transactions

Only when you engage in purchasing/ redeeming goods or services in our products and/or services (if any), we will collect the following parts or all of your personal information based on your purchasing/redeeming behavior and the content of your purchase/redeem: transaction information of goods or services, recipient information (recipient's name, delivery address and contact number), transaction amount, order time, order merchant, order number, order status, payment method (this function is developed by us using third-party software development kits), payment account, payment status.  We collect the above information to help you successfully complete transactions, safeguard your transaction security, check order information, provide customer service, etc.

If you refuse to provide the above information, you will not be able to purchase/exchange goods and/or services in our products and/or services, but it will not affect your use of other products and/or services we provide.

Because the goods you purchase/exchange may be provided by third-party sellers, or the goods delivery may need to be completed by third-party logistics, in order to smoothly, safely, and accurately deliver and distribute goods to you, merchants and logistics companies will inevitably obtain your relevant delivery information during the shipment and distribution process. We promise to you that we will make every effort to protect the security of your personal information. We will strictly require merchants and third-party delivery companies to keep your personal information confidential, only obtain and use it for the purpose of delivery, and not disclose it to others or use it for any other purposes.

5. Payment Function

When you open services, order goods, or engage in payment activities on our client, you will need to use the payment function. During the payment process, we may collect your user ID or account from third-party payment channels.  The above information is necessary for us to provide you with the goods and/or services you purchase. We cannot obtain your personal financial information solely based on this information, nor can we identify specific individual identity information. If you do not agree to us collecting the above information, you will not be able to use some interactive features included in certain products and/or services, but it will not affect your use of other products and services provided by us.

6. Search Function

When you use the search function in our products, we need to collect some information from you, including your device information, your log information, such as the words or terms you searched for, your browsing history and time, the time and frequency of your searches.  We collect this information in order to quickly match you with the content you need and may be interested in, as well as to improve our products and services.

7. Customer Service

When you file a complaint, appeal, or consultation with essayget, for the security of your account and system, we may need you to provide account information first, and match it with your previous personal information to verify your user identity. In addition,  for the convenience of contacting you or helping you solve problems, we may also need you to provide personal information such as name, phone number, email, and other contact information. Furthermore, we will also collect communication information with you (including text/pictures/audio/video/call records), as well as other necessary information related to your needs.  We collect this information to investigate facts and help you solve problems. If you refuse to provide the above information, we may not be able to provide you with timely feedback on complaints, appeals, or consultation results.

8. Electronic Contracting

(1) Before you use some of our products, services, and/or provide original works to us, you need to complete electronic contracting through the online electronic contracting system. When using the online electronic contracting system, in accordance with relevant laws and regulations, we need to collect your personal identity information, personal biometric information, and personal property information, including the following: electronic contract text, signatory information (signatory's name, address, and contact number), signatory's ID number, facial recognition features, bank account.  In addition, we may also collect some other information related to electronic contracting, including: contract amount, contract period, signing time, contract number, contract status, payment method, payment transaction number, payment status, we collect this information to help you successfully complete electronic contracting, protect your contracting security, query contract information, provide contract management services, etc.

(2) When you use the online electronic contracting system, in order to complete the real-name authentication service, we will provide your personal identity information, personal biometric information, and personal property information to the online electronic contracting system supplier as needed according to relevant laws and regulations, including the following: signer information (signer name, contact number), signer's ID number, facial recognition features, bank account. In order to accurately verify your identity, the online electronic signing system supplier needs to provide the above information to legitimate third-party institutions that have your personal information (relevant government departments, telecommunications operators, China UnionPay, Alipay, Paypal) for comparison and verification.  We promise to make every effort to protect the security of your personal information, strictly require online electronic signing system suppliers to keep your personal information confidential, only obtain and use it for the purpose of real-name authentication, and not disclose it to unrelated parties or use it for any other purposes.

9. Real-name authentication

(1) When you use some of our products and/or services, you need to complete the real-name authentication process according to relevant laws and our guidelines. You can also use the real-name authentication service through the [Account Homepage - Real-name Authentication] page. In order to complete the real-name authentication service, we will obtain your personal identity information, personal biometric information, etc. in accordance with relevant laws and regulations, including the following: name, ID card number, facial recognition features.  In order to accurately verify your identity, we need to transmit the above information to a legitimate third-party institution (relevant government department) that holds your personal information for comparison and verification.  We promise to you that the above information will only be used for the purpose of real-name authentication, and will be immediately deleted by ourselves and requested to be deleted by the third-party institution after completing the identity verification; However, in order to fulfill the obligation of storing registration information, we will store your name and ID card number.

(2) You understand and confirm that we will make every effort to ensure the security of your personal information, and strictly require third-party institutions to keep your personal information confidential, only to be accessed and used for the purpose of real-name authentication, and not to disclose to unrelated parties or for any other purposes.

(3) At the same time, you need to understand that, name, ID card number, facial recognition features, photos of you holding an ID card (if any), we collect such information based on the requirements of real-name authentication procedures. If you refuse to provide it, you may not be able to log in to your account and use related product features. Please consider carefully before deciding whether to provide it.

10. Conduct internal data analysis and research, third-party SDK statistical services, improve our products or services

(1) To improve our products and services, with your authorized consent, we may access third-party products and services or accept third-party SDK statistical services. We will clearly identify the provider, inform you of the types and purposes of data collection, and establish a security assessment mechanism and take personal information security protection measures when necessary. SDK data will not contain data unrelated to the products or services we provide. Currently, the third-party SDK services included in our products can be found in the 'essayget Third-Party Cooperation Directory'.  The collection and processing of information by the aforementioned service providers are subject to their own privacy policies and are not covered by this policy. To maximize the security of your information, we recommend that you review the privacy policies of any third-party SDK services before using them.

We will monitor third-party access and third-party SDK statistical services, and take effective measures such as technical detection and timely disconnection of access to prevent the unauthorized collection of your personal information, in order to protect your personal information from being leaked; Furthermore, to protect your legitimate rights and interests, if you find that such SDKs or similar applications infringe on your personal information, you can file a complaint through the following channels:

# Email:  

(2) We may have some service providers to provide us with user data statistical analysis services. In addition to the above personal information, statistical analysis services will collect the following information based on different statistical dimensions: SDK/API/JS code version, browser, internet service provider, platform, timestamp, application identifier, application version, application distribution channel, unique device identifier, device model, sensor parameters, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage, etc. This type of service on the essayget website is provided by xxx.

(3) This product/service is designed to improve the user experience of the registration and login pages, and may integrate third-party SDK one-click login services to help facilitate one-click login behavior for users. In order to implement gateway number acquisition technology, the relevant SDK service providers need to obtain IP addresses, network card (MAC) addresses, International Mobile Equipment Identity (IMEI) numbers, OAID (IMEI alternative) numbers, SIM card information, and collect data such as phone models, system types, system versions, network environments, gateway number acquisition error logs, etc., to provide statistical analysis services and anti-fraud capabilities. (Note: The information you provide above will be continuously authorized for our use during your use of this service.)When you cancel your account, we will delete or anonymize your personal information as soon as possible in accordance with applicable laws and regulations.

Prompt about specific function permissions:

When you use essayget products/services, unless you expressly authorize and consent, we will not default to enable your Wi-Fi/cellular network, photo album, camera, message notifications, etc.  If you need to disable the permissions you have enabled for a certain function, most mobile devices will support your needs. Please contact your mobile device service provider or supplier for specific methods. Please note that enabling a permission means you authorize us to collect relevant information to provide corresponding services. Once you disable it, you revoke the authorization, and we will no longer collect relevant information based on the corresponding permission, but this will result in the inability to implement certain functions of our products/services.

 

Notice about personal sensitive information

Personal sensitive information refers to information that, once leaked, illegally provided, or abused, may endanger personal and financial security, easily leading to damage to personal reputation, physical and mental health, or discriminatory treatment, including biometric data, religious beliefs, specific identities, medical health, financial accounts, whereabouts, and personal information of minors under the age of fourteen. Among the information provided by you or collected by us, there may be your sensitive information. We will take strict and special encryption measures to protect your personal information and require cooperating third parties to strictly keep your personal information confidential. Without your explicit authorization, we will not disclose your personal sensitive information to third parties or use it for other purposes.  Please be cautious and pay attention to personal sensitive information,   you agree that we may process your personal sensitive information for the purposes and in the manner described in this policy.

 

II. How we use cookies and similar technologies

() Cookie

(1) When you use our products and/or services, we may use Cookies and similar technologies to collect some of your personal information, including: your website visiting habits, your browsing information, your login information. Cookies and similar technologies collect such information in order to make it necessary for you to use our products and/or services, simplify repetitive steps for you (such as registration, login), facilitate you to view usage history (such as video viewing history), provide you with service content that is more tailored to your personal needs and content that you may be more interested in, protect the security of your information and account, enhance our products and services, etc.

(2) We will not use cookies for any purposes other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have the option to block cookies. If you refuse our use of cookies and similar technologies to collect and use your information, you can manage, (partially/fully) reject cookies and/or similar technologies through your browser settings, provided that your browser has this feature; or delete cookies and/or similar technologies already stored on your computer, mobile device, or other device, so that we cannot track your personal information partially or fully. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using. You understand and acknowledge that: some of our products/services can only be realized through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products/services normally or obtain the best service experience through our products/services, which may also have a certain impact on the protection of your information and account security.

(2) Website Beacons and Pixel Tags

In addition to cookies, we also use website beacons and pixel tags and other similar technologies on the website. For example, the emails we send to you may contain click URLs linking to content on our website.  If you click on the link, we will track this click to help us understand your product or service preferences and improve customer service. Website beacons are typically transparent images embedded in websites or emails.  With pixel tags in emails, we can know if the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

(3) Do Not Track

Many web browsers have a Do Not Track feature, which sends a Do Not Track request to websites. Currently, major internet standard organizations have not established policies to dictate how websites should respond to such requests. However, if your browser has enabled Do Not Track, then all of our websites will respect your choice.

 

III. How we share, transfer, and disclose your personal information

(1) Sharing

We will not share your personal information with any other companies, organizations, and individuals, except in the following cases:

1、Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2、We may share your personal information with external parties in accordance with legal requirements or mandatory requests from government authorities.

3、Sharing with our affiliated companies: Your personal information may be shared with our affiliated companies. We will only share necessary personal information, and are bound by the purposes stated in this privacy policy. If affiliated companies want to change the processing purposes of personal information, they will seek your authorization again.

4、Sharing with partners: Only to achieve the purposes stated in this privacy policy, some of our services will be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. For example, companies we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legitimate, lawful, necessary, specific, and explicit purposes, and only share the personal information necessary to provide the service. The following are our partners, and as we will change partners based on different operational strategies at different times, we will promptly publicize the changed partners.

#  For companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.

(2) Transfer

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

3. In cases of mergers, acquisitions, or bankruptcy liquidation, if there is a transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require that company or organization to seek your authorization again.

(3) Public Disclosure

We will only disclose your personal information in the following circumstances:

1. After obtaining your explicit consent;

2. Disclosure based on legal requirements: In cases where we are required by relevant laws and regulations, judicial authorities, government departments, audit institutions, etc., we may disclose your personal information publicly.

(4) Special Instructions

Because essayget provides you with document generation, text content summarization and generation services, during your use of related services or when you need to provide reference texts, content, and possibly personal privacy-related content, essayget hereby specifically states that, regardless of the provisions of this privacy policy, the content you upload will only be used to provide you with document generation and text content generation services.  essayget will not extract, identify, or use the above-mentioned content uploaded by you for any purposes other than the services provided by essayget, nor will it be used in any other ways that may have adverse effects on you. After the relevant documents and text are generated, essayget will automatically delete the above-mentioned content uploaded by you, and this content will not be retained in any way.

 

IV. Our storage and protection of your personal information

1. Information Storage

(1) Storage Location: In accordance with the laws and regulations, we will only store the personal information collected about you within the territory of the People's Republic of China. Currently, we do not have scenarios of cross-border storage of your personal information or providing personal information overseas. If it is necessary to transfer data across borders, we will separately inform you clearly (including the purpose of data export, the recipient, the method and scope of use, the content of use, security measures, security risks, etc.), and obtain your authorization and consent. We will ensure that the data recipient has sufficient data protection capabilities to protect your personal information.

(2) Storage Period: We retain your personal information for the shortest period necessary to meet the purposes of the product and service, for example: when you use our registration and membership functions, we need to collect your phone number. We will continue to store your phone number during your use of this function to provide you with the function normally and ensure the security of your account and system. In addition, we may retain your relevant information for the necessary period as stipulated by relevant laws (for example, the "E-commerce Law" stipulates that the information on goods and services, transaction information should be retained for no less than three years from the completion of the transaction).

(3) After the above storage period expires, we will delete or anonymize your personal information.

2. Information Protection

(1) We have used industry-standard security measures to protect the personal information you provide, to prevent unauthorized access, disclosure, use, modification, damage, or loss of data.  We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the 'service', it is protected by SSL encryption;  We also provide https secure browsing on our website; we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent data from malicious attacks;  We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(2) We will take all reasonable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.

(3) The internet is not an absolutely secure environment, and email, instant messaging, and other ways of communicating with other users are not encrypted. We strongly recommend that you do not send personal information through such means. Please use complex passwords to help us ensure the security of your account.

(4) The internet environment is not 100% secure, and we will do our best to ensure the security of any information you send to us.  If our physical, technical, or managerial protective measures are compromised, resulting in unauthorized access, public disclosure, tampering, or destruction of information, causing damage to your legitimate rights and interests, we will bear corresponding legal responsibilities. At the same time, we also have a professional security technology and operations team responsible for maintenance, facilitating timely and effective response, disposal of various security vulnerabilities and emergencies, and collaborating with relevant departments for security incident tracing and crackdown.

(5) If personal information leakage, tampering, or loss occurs or may occur, we will immediately take remedial measures and notify relevant departments, responsible persons, information subjects, and regulatory authorities at the first time.  Notification content includes: 1) the types, reasons, and potential harm of the leaked, tampered, or lost information; 2) the remedial measures we have taken and the measures individuals can take to mitigate the harm; 3) contact information of the person in charge of personal information processing. At the same time, we will promptly inform you: the basic situation of the security incident and possible impacts, the disposal measures we have taken or will take, suggestions for you to autonomously prevent and reduce risks, and remedial measures for you.  We will promptly inform you of the relevant situation of the event through email, letter, phone, push notification, etc. When it is difficult to inform each individual information subject one by one, we will take reasonable and effective measures to make announcements.

 

V. Your rights

In accordance with relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we ensure that you have the following rights to your personal information:

(1) Access to your personal information

You have the right to access your personal information, except for exceptions stipulated by laws and regulations. If you wish to exercise your data access rights, you can access it by yourself through the following ways:
    Account Information - If you wish to access or edit the personal profile information and payment information in your account, change your password, add security information, or close your account, you can contact online customer service at any time or send an email to                 We will respond to your access request within 15 working days.
    For other personal information generated during your use of our products or services, we will provide it to you as long as it does not require excessive investment from us. If you wish to exercise your data access rights, please contact online customer service to send an email to            

(2) Correct your personal information

When you find errors in the personal information we process about you, you have the right to request correction from us. You can submit a correction request through the methods listed in "(1) Access your personal information".

(3) Delete your personal information

In the following circumstances, you can request us to delete personal information through the methods listed in "(1) Access your personal information":

1. If our processing of personal information violates laws and regulations;

2. If we collect and use your personal information without your consent;

3. If our processing of personal information violates the agreement with you;

4. If you no longer use our products or services, or you have deactivated your account;

5. If we no longer provide products or services to you.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to promptly delete it, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization.  When you delete information from our services, we may not immediately delete the corresponding information from the backup system, but will do so when the backup is updated.

(4) Change the scope of your authorized consent or withdraw your authorization

Each business function requires some basic personal information to be completed (see the "First Part" of this policy). For the collection and use of additional personal information, you can give or withdraw your consent at any time. You can submit a correction request through the methods listed in "(1) Access your personal information".

Once you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the processing of personal information carried out based on your authorization before.

(5) Account cancellation by the data subject

You can cancel the account you previously registered at any time. You can do so by contacting customer service online or by sending an email to                   We will respond to your access request within 15 working days.

After canceling your account, we will stop providing products or services to you and, upon your request, delete your personal information, except as otherwise provided by laws and regulations.

Where technically feasible, such as data interface matching, we may also, at your request, directly transfer a copy of your personal information to a third party designated by you.

(VI) Constraint on automatic decision-making of information systems

In certain business functions, we may make decisions solely based on non-human automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.

(7) Respond to your above request

For security purposes, you may need to provide a written request or other proof of your identity. We may first ask you to verify your identity before processing your request.

We will respond within fifteen working days. If you are not satisfied, you can also file a complaint through the following channels:

# Email:           

For your reasonable requests, we generally do not charge a fee, but for multiple repeated requests or requests that exceed reasonable limits, we may charge a certain cost. For requests that are unreasonably repeated, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as requests involving information stored on backup tapes), we may refuse.

In the following circumstances, as required by laws and regulations, we will not be able to respond to your request:

1. Related to national security, national defense security, international crimes, terrorist activities, etc.;

2. Related to public safety, public health, major public interests;

3. Related to criminal investigation, prosecution, and trial;

4. There is sufficient evidence to show that you have subjective malice or abuse of rights;

5. Responding to your request would cause serious harm to your or other individuals, organizations' legitimate rights and interests.

 

VI. How we handle children's personal information

Our products, websites, and services are mainly targeted at adults.  Children are not allowed to create their own user accounts without the consent of their parents or guardians.

In cases where we collect personal information of children with the consent of parents or guardians, we will only use or disclose this information when permitted by law, explicitly approved by parents or guardians, or necessary to protect the children.

Although the definition of children may vary in different countries and regions, we consider anyone under the age of 14 as a child.

If we discover that we have collected personal information of children without verifiable parental consent, we will make efforts to delete the relevant data as soon as possible.

VII. How is this Privacy Policy updated

We may adjust or change this Privacy Policy from time to time. Any updates to this Privacy Policy will be announced on our website with the updated time marked, unless otherwise required by laws or regulations. The adjusted or changed content will take effect after notification or publication.  If you continue to use any of our services or access our related websites after the adjustment or change of the Privacy Policy, we believe this means you have fully read, understood, and accepted the modified Privacy Policy and are bound by it.

 

VIII. How to contact us

If you have any questions, opinions, or suggestions about this Privacy Policy, please contact us through the following ways:

# Email: [email protected]

We have established a dedicated department for personal information protection (or a personal information protection commissioner), you can contact us through the following ways:

# Email: [email protected]

In general, we will respond within three working days, at the latest not more than 15 working days for verification and processing.

 

IX. Dispute Resolution

The interpretation and dispute resolution of this Privacy Policy shall be governed by the laws of the mainland of the People's Republic of China. In the event of any disputes arising from the signing, performance, etc. of this policy, the parties shall try to resolve them amicably; If the negotiation fails, either party may bring a lawsuit to the People's Court with jurisdiction over the domicile of Shanghai Chaonianlun Network Information Technology Co., Ltd.

Appendix 1 'essayget Children's Personal Information Protection Rules'

In order to protect the security of children's personal information and promote the healthy growth of children. This rule aims to provide more detailed explanations to guardians (also referred to as 'you') and children on how we collect, use, store, and process children's personal information, as well as the ways we provide you and children with access, correction, deletion, and protection of this information. If you are the guardian of a child user, please use our products and/or services only after fully understanding and agreeing to this rule.

 

1. Scope of Application

This rule only applies to activities such as collecting, storing, using, transferring, and disclosing children's personal information conducted through the internet within the territory of the People's Republic of China. Our products and services are mainly targeted at adults, so minors are not allowed to register and log in to user accounts without the permission of their guardians.

We will collect, store, use, transfer, and disclose children's personal information in accordance with the principles of legality, necessity, informed consent of the individual and guardian, clear purpose, security protection, and lawful use, as specified in this policy. The 'Privacy Policy' outlines our general practices for collecting, using, processing, and protecting personal information, and this policy is part of the 'Privacy Policy'. In terms of rules for protecting children's personal information, if there is any inconsistency between this policy and the main text of the 'Privacy Policy', this policy shall take precedence. If not mentioned in this policy, it shall be applied/referenced according to the actual situation of the product, and the meanings of the terms in this policy are consistent with those in the main text of the 'Privacy Policy'.

 

Special instructions for guardians:

When we learn that your child is under the age of fourteen, we will take special measures to protect the personal information of your child that we have obtained. Guardians have more convenience than us in protecting your rights. Please help us jointly protect the personal information and privacy security of your child, and require them to read this policy together under your guardianship and use our products and/or services with your support and consent.  If you do not agree to the 'Privacy Policy' and these rules, or any agreements related to registering and obtaining user accounts. Please immediately request your child to stop visiting essayget. Your agreement to these rules (including updated rules) or your consent for your child to continue using our products and/or services, submitting personal information under these rules, indicates your consent for us to collect, store, use, transfer, and disclose your child's personal information in accordance with these rules.

 

Special instructions for children:

If you are under 14 years old, please do not use our products and/or services without notifying your guardian and obtaining explicit consent from them for this policy.

 

Rules for collecting and using children's personal information

1. We will strictly fulfill our legal obligations and responsibilities for protecting children's personal information, follow the principles of legitimacy, necessity, informed consent, clear purpose, security assurance, and lawful use to collect and use children's personal information. We will not collect children's personal information that is unrelated to the products and/or services we provide, and we will not violate legal requirements and our agreements with you regarding the collection and use of children's personal information.

2. We do not have separate products and/or services provided to children. In general, the collection and use of children's personal information only occurs in the second part of the 'Privacy Policy' on how we collect and use your information. Under the 'Privacy Policy' guidelines, we generally cannot actively obtain the age of the account user (unless you fill it in the personal account information) or confirm the authenticity of the actual user account information. In this case, the 'Privacy Policy' applies. Once we discover that you are a child, we will provide a higher level of protection for your account information. In addition to the second part of the 'Privacy Policy', we will also collect information about the guardianship relationship between you and the child.

3. We will once again inform the child's guardian in a prominent and clear manner, and should obtain the consent of the child's guardian. For the rules on the collection and use of personal information of children that we may collect and use, please refer to Chapter Two of the "Privacy Policy" text. For business needs, if it is necessary to collect and use personal information of the child you are guarding beyond the above-mentioned purposes and scope, we will obtain your consent again.

 

Three. Rules for sharing, transferring, and publicly disclosing children's personal information

(1) Sharing

For children's personal information, we only share it within the purposes and scope stated in this rule or as required by law, unless one or more of the following circumstances exist:

1. Sharing with you as the guardian;

2. Obtaining your explicit authorization in advance;

3. If we need to change the purpose of processing children's personal information, we will seek your authorization again.

4. If we need to entrust service providers to process children's personal information, please rest assured that we will conduct a security assessment of the service providers and their service behaviors, sign agreements, clarify responsibilities, handling matters, processing deadlines, processing nature, and purposes, and require that their processing activities do not exceed our authorized scope;

5. Requests from competent authorities, laws and regulations, and other circumstances as stipulated.

(II) Transfer and Public Disclosure

We will strictly fulfill the obligations and responsibilities of protecting children's personal information as stipulated by law, following the principles of legitimacy, necessity, informed consent, clear purpose, security assurance, transfer in accordance with the law, and public disclosure of children's personal information.  If you would like to learn more, please refer to Article 3 of the 'Privacy Policy'.

 

IV. Your and/or the child's relevant rights regarding children's personal information

Our products and services provide you and children with various functions to exercise relevant rights regarding children's personal information. You can manage children's personal information and their online activities through these functions, including:

(1) Access Rights

You or children can query and access children's related personal information on the application and WEB end, such as: personal profile information, video viewing records, search records, download records, collection records. The detailed operation steps have been clearly informed to children and their guardians in Article 5 of the Privacy Policy. You can refer to the Privacy Policy for operation.

(2) Correction/Modification Rights

You can correct/modify children's related personal information on the application and WEB end, such as: personal profile information; Or you can contact us for resolution, we will correct/modify after verifying your identity, and without affecting the objectivity and accuracy of the information.

If you or your child find any errors in the children's personal information we collect, store, use, or disclose, you can contact us for correction. We will take corrective action promptly after completing identity verification and issue verification.

Deletion Rights

1. You and your child can delete the relevant personal information of the child on the application and web end. We have clearly informed children and their guardians of the detailed operation steps in Article 5 of the Privacy Policy. You can refer to the Privacy Policy for operation. The deletion of the above information may result in the loss of some data in your account, which may prevent you from continuing to use some of our products and/or services.

2. In the following circumstances, you or children can directly request us to delete children's personal information, we will take measures to delete it in a timely manner after completing identity verification and verification issues, including:

(1) We collect, store, use, transfer, or disclose children's personal information in violation of laws and regulations or agreements with guardians;

(2) We collect, store, use, transfer, or disclose children's personal information beyond the scope or necessary period;

(3) The guardian withdraws consent;

(4) The guardian or child terminates the use of the product or service through cancellation or other means;

(5) Other circumstances stipulated by laws and regulations.

(4) Advance notice of the right to cease operation of products and/or services

We will continue to provide you with high-quality services. If due to special reasons, some or all of our products and/or services are forced to cease operation, we will notify you in a prominent position or send you push messages or in other ways in advance, and we will stop collecting, deleting, or anonymizing the children's personal information we hold.

 

Rules for storing and protecting children's personal information

In accordance with the provisions of laws and regulations, we store children's personal information within the territory of the People's Republic of China. We only retain children's personal information for the necessary and shortest period for the purpose of providing our products and services. After the above storage period, we will delete or anonymize children's personal information.

We have adopted multiple protection measures for children's personal information, including security technology measures that comply with industry standards and supporting organizational structures and management systems. At the same time, we follow the principle of least privilege and set strict information access permissions for staff to control the scope of knowledge of children's personal information. We have also taken necessary technical measures to prevent illegal copying and downloading of children's personal information.  If you would like to learn more, please refer to Article 6 of the 'Privacy Policy'.

 

VI. Contact Us

If you have any questions regarding the implementation of this policy or any issues related to child privacy protection when using our products and/or services (including inquiries, complaints, etc.), you can contact us through any of the following methods:

Our entity information: Shanghai Chaonianlun Network Information Technology Co., Ltd.

Our mailing address: Room 102, Building 1, No. 690 Bibolu Road, Pudong New Area, Shanghai, People's Republic of China

Postal code: 200120

Our email:

We have dedicated personnel responsible for communication;  You can also contact us through other feedback channels provided in the 'Privacy Policy', we will make every effort to provide you with a satisfactory solution and resolve it within 15 working days.


Appendix Two essayget third-party SDK service provider list